After-Sales Service and Warranty

Below is a detailed overview of our after-sales service and warranty policy, which aligns with Amazon's current return and warranty guidelines.

1. 30-Day Free Returns and Exchanges:

We offer a 30-day return and exchange policy for our deep fryer, in accordance with Amazon's return policy.

If you are not completely satisfied with your purchase, or if the product is defective, you may return or exchange the fryer within 30 days of receipt.

We will cover the return shipping costs for returns and exchanges made within this 30-day window.

2. 12-Month Quality Warranty:

Our deep fryer comes with a 12-month quality warranty from the date of purchase.

During this period, if the product experiences any manufacturing defects or malfunctions under normal use, we will provide a free replacement parts available.

To claim warranty service, please contact our customer service team with a description of the issue.

Please note that the warranty does not cover damages caused by misuse, accidents, or unauthorized modifications.

3. Customer Support:

For any questions or concerns regarding your deep fryer, please reach out to our customer service team at support@nupantcatering.com Our friendly service staff are ready to answer your questions and provide solutions within 24 hours, ensuring your complete satisfaction.